Effective Date: November 5, 2026

This Privacy Policy explains how NeweiJewelry (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit neweijewelry.com, place an order, create an account, or contact us.

Who We Are

NeweiJewelry is an online-only retailer of jewelry and accessories and related accessories. We do not offer in-person shopping, pickup, or walk-in returns.

Information You Provide

We may collect your name, billing and shipping addresses, email, phone number, account credentials, order and product details, messages, return information, compatibility questions, and any photos or documents you choose to send for customer support.

Payment details are handled by the payment provider shown at checkout. We do not store or directly receive your complete card number or security code.

Information Collected Automatically

When you browse, our website and service providers may collect IP address, browser and device type, approximate location or time zone, referral page, pages viewed, interactions, cart activity, session identifiers, and diagnostic or security data. This helps the store function, remember your cart, measure performance, and prevent abuse.

Cookies and Similar Technologies

We may use essential cookies for cart, checkout, login, security, and preferences; analytics cookies to understand site use; and advertising or measurement cookies if those services are enabled. You can control cookies through your browser and, where available, the site’s consent controls. Blocking essential cookies may prevent cart or checkout features from working.

How We Use Information

• Process payment, fulfill orders, and provide tracking
• Verify addresses, compatibility questions, and order details
• Provide customer service, returns, refunds, and warranty support
• Maintain accounts, carts, and preferences
• Detect fraud, abuse, and security incidents
• Meet accounting, tax, legal, and compliance obligations
• Improve products, website performance, and customer experience
• Send marketing only when permitted and provide an unsubscribe method

How We Share Information

We share only what is reasonably necessary with service providers that help us operate, including payment processors, hosting and ecommerce providers, analytics and security providers, email and support services, fulfillment partners, and shipping carriers. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transaction.

We do not sell personal information for money. If applicable privacy law treats certain advertising or analytics disclosures as a “sale” or “sharing,” you may contact us to exercise the rights available in your location.

Data Retention

We retain order, transaction, and customer service records for as long as needed to provide services and meet legal, tax, accounting, fraud-prevention, and dispute-resolution obligations. Retention periods vary by record type. When information is no longer needed, we delete or de-identify it where reasonably possible.

Your Privacy Choices and Rights

Depending on your location, you may have rights to request access, correction, deletion, portability, restriction, objection, or information about disclosures. You may also withdraw consent where consent is the legal basis. We may need to verify your identity before completing a request, and some records may be retained when legally required.

To submit a request, email contact@neweijewelry.com with “Privacy Request” in the subject. Authorized-agent requests must include appropriate proof of authority.

Email Preferences

You may unsubscribe from marketing using the link in the message or by contacting us. Transactional emails about orders, security, or service may still be sent.

Security

We use reasonable administrative and technical safeguards, including encrypted connections and access controls. No online transmission or storage system can be guaranteed 100% secure.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from them. If you believe a child provided information, contact us so we can review and delete it where appropriate.

International Visitors

Your information may be processed in the United States or other countries where our providers operate. Those locations may have different data-protection laws. We use available contractual and operational safeguards as appropriate.

Third-Party Links

Links or embedded services operated by third parties are governed by their own privacy policies. We are not responsible for their independent practices.

Policy Changes

We may update this policy for operational, legal, or service changes. The revised effective date will be posted at the top of this page.